We want to be your number one supplier of ingredients and promotional goods. If for any reason you are not satisfied with our products or services. We hope you will bring the issues to our attention.
Issues regarding Products or service, please Email us at firstname.lastname@example.org. Our staff will deal with all matters promptly to ensure our customers full satisfaction.
Information regarding product returns is to be Emailed to email@example.com. We will answer every Email or reach you by phone after finding out more about the product in question. You will be given a return "Authorization Number" for returning products.
Please note that unauthorized returns without an "Authorization Number" is a refused item and will not be accepted for refund.
We reserves the rights to refuse returns that are not sent back within one week of authorization. Keep in mind that some merchandise is easily damaged or are perishable goods and should be kept safe and at appropriate temperature.
Please note that returns without an "Authorization Number" will not be accepted for refund.
Please package all "Returning Products" into their original packages or boxes. Have the package clearly marked "returning products" and shipped back to our corporate office prepaid by you.
Upon receipt of the return merchandise, We will credit your Credit Card or refund you either by Cheque or Credit Voucher.
There will be a 20% product restocking charge and another 25% Shipping & Handling charges for all Bubble Tea supplies returning.